Shipping Policy

Effective Date: [Insert Date]

At Haulfix, we are committed to delivering truck, trailer, heavy equipment, and marine spare parts safely and efficiently to our customers across India and, where applicable, internationally.

1. Order Processing

Orders are processed after confirmation of product availability and successful payment or approval of the agreed payment terms.

• Standard orders are generally processed within 1–3 business days.

• Orders containing special-order, imported, or non-stock items may require additional processing time.

• We will inform customers if an item is temporarily unavailable or if additional time is required.

• Orders may be subject to verification before dispatch.

2. Shipping & Delivery

We ship products through suitable logistics, courier, transport, or freight partners depending on the size, weight, destination, and nature of the product.

Estimated delivery times may vary depending on the destination and shipping method:

• Local / nearby deliveries: approximately 1–3 business days

• Domestic deliveries within India: approximately 3–10 business days

• Heavy or oversized equipment/spare parts: delivery time will be confirmed separately

• International shipments: delivery time will depend on the destination, customs clearance, freight method, and applicable regulations

Delivery estimates are indicative and are not guaranteed. Delays may occur due to transportation conditions, weather, customs, public holidays, carrier delays, or other circumstances beyond our reasonable control.

3. Shipping Charges

Shipping charges are calculated based on factors such as:

• Product weight and dimensions

• Delivery location

• Shipping method

• Number of items

• Special handling or freight requirements

The applicable shipping charges will be communicated or displayed before order confirmation, where applicable.

For large, heavy, oversized, or specialized parts, additional freight or handling charges may apply.

4. Heavy & Oversized Products

Certain truck, trailer, heavy equipment, and marine parts may require specialized transportation.

For such products:

• Shipping arrangements may be made individually.

• Delivery charges may differ from standard shipping rates.

• Customers may be contacted to confirm delivery requirements.

• Unloading arrangements at the destination may be the customer's responsibility unless otherwise agreed in writing.

5. International Shipping

Where international shipping is available, the customer is responsible for providing accurate delivery and documentation information.

International shipments may be subject to:

• Import duties

• Customs charges

• Taxes

• Clearance fees

• Local regulatory requirements

Unless expressly stated otherwise, such charges are the responsibility of the customer.

International delivery timelines may vary considerably due to customs and destination-